Blank Outlook Tile on the Surface RT

office SP1

My outlook tile is blank after what seems a recent update. Checking for recent updates still outstanding has not solved the issues, as well as trying to remove and reinstate the tile. On further enquiry it seems there is a service pack (SP1) for the office 2013 installed on the RT.

  1. Swipe from the right for the charms menu
  2. Select settings
  3. Select change PC settings
  4. Select update and recovery
  5. Select Windows update
  6. Select View details (if SP1 is shown skip to step 9)
  7. Select the Back Arrow
  8. Select Check Now button
  9. Check the checkbox under Office 2013 and next to Service Pack 1 for Microsoft 2013 (KB2850036) RT
  10. Select the Install button
  11. The update process will take a few minutes
  12. Select the Restart Now button

You should now see the Outlook tile restored 🙂


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